My human was so mad last night. She tried to do her call sheet after work but it wasn’t doing what it was supposed to. Kept locking up, error messages, etc. She called the help line and the first lady kept asking if it was the mobile app and my human kept saying NO. She had to yell to to get person to listen to her and the service person still really didn’t listen to what my human was saying. The main problem being that the site is not compatible with Windows 10. That’s all they had to tell her and she wouldn’t have gone through 3 hours of frustration which left her shaking and crying. She tried to call a couple of more times when she had trouble with the “mobile” app on the computer but got hung up on as soon as she got to a human. That’s just wrong.